Privacy Policy
Effective Date: 6 March 2026
Changelog
| Version | Change Description | Made by | Date in effect |
|---|---|---|---|
| 0.1 | Added clarity to privacy policy | Zubbla | 13/03/2026 |
This Privacy Policy describes how Zubbla ("we", "us", or "our") collects, uses, discloses, and protects your personal information. Zubbla is a platform dedicated to connecting skilled individuals with local opportunities in Nepal.
We are committed to protecting your privacy in accordance with the Privacy Act, 2075 (2018) of Nepal and other applicable local regulations. This policy applies to our website and services:
1. What Information We Collect
We collect information that helps us provide a secure and reliable experience. This falls into two main categories:
Personal Information
- Full Name & Identification
- Email & Phone Number
- Physical Address/Location
- Account Credentials
- Feedback & Communications
Technical Data
- IP Address & Device ID
- Browser Type & Version
- Usage Interaction Logs
- Operating System Info
- General Location Data
2. How We Collect Your Information
We collect information through:
- Direct user input (signing up, posting a task, or creating a profile)
- Automated data collection (via cookies and internal tracking scripts)
- Verification services (for ensuring trust and safety within the community)
3. Why We Collect Your Information
We collect your data to:
- Provide and improve Zubbla services
- Facilitate connections between task posters and taskers
- Respond to enquiries and support requests
- Customise content and functionality
- Monitor for security and prevent fraudulent activities
- Comply with legal and regulatory obligations of Nepal
4. How We Use and Share Your Information
We will not sell or rent your personal information. Your data may be shared:
- With trusted service providers assisting with platform functionality (e.g., cloud storage, analytics)
- With other users (only limited information necessary for task fulfilment)
- When legally required by Nepalese law enforcement or regulatory authorities
- To protect Zubbla users and infrastructure from security threats
5. Data Storage and Security
We use industry-standard security practices to protect your information:
- Encryption in transit and at rest
- Access controls and secure authentication protocols
- Regular system reviews and audits
While we strive for maximum security, no method of digital storage is 100% secure. You use our services at your own risk.
6. Data Retention
We retain your personal information for as long as needed to:
- Provide the services you have registered for
- Comply with local legal, tax, or record-keeping requirements
- Resolve disputes or enforce our terms
You can request account deletion by contacting our support team.
7. Third-Party Services
We may engage third-party providers to support our platform, including:
- Cloud Hosting: Linode (Akamai)
- Analytics: Google Analytics
- Search Engine Optimization: Bing and Google
- Payment Processing: Local Payment Gateway (Nepal)
- SMS Service: Local SMS Gateway (Nepal)
These providers are bound by their own privacy policies and common security standards.
8. Your Rights
As a user of Zubbla in Nepal, you have the right to:
- Access your personal data held by us
- Correct or update any inaccurate information
- Request closure of your account and deletion of data
- Raise concerns if you believe your privacy has been compromised
We strive to address all requests and concerns promptly.
9. Children's Privacy
Zubbla is intended for use by individuals aged 18 and above. We do not intentionally collect data from minors. If you are a parent or guardian and believe a child has provided data to us, please contact us for its removal.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on this page.
11. Contact Us
For any privacy-related queries, access requests, or complaints, please reach out to us:
Official Website
https://zubbla.com